Delete your Fate Matrix account and data

You can delete your Fate Matrix account and the data attached to it at any time. There are two ways to do it, and neither of them requires you to ask permission.

Last updated: 10 August 2026.

1. In the app

2. By email

Write to [email protected] from the address registered on the account.

What to put in the message

Field	What to write
Subject	Delete my Fate Matrix account
Body	The email address of the account, or any other detail that identifies it

If you write from a different address, we may ask for something that confirms the account is yours. That is to stop someone else deleting your data.

3. What gets deleted

• Your profile: name or nickname, and email address if one is attached
• Saved results and your history
• Your questions and dream texts

4. What may be kept

A small amount of data survives deletion, because we are not free to remove it:

• Purchase and payment records managed by Google Play, which we do not control and cannot erase on their side
• Security logs needed to protect the service against abuse
• Anything the law requires us to retain, for as long as it requires

5. How long it takes

Requests are processed within a reasonable time, normally up to 30 days. Deletion from the app itself is usually much faster.

6. Cancelling a subscription is a separate thing

Deleting the account does not cancel a subscription, and cancelling a subscription does not delete the account. Subscriptions are managed in Google Play → Subscriptions. The support page covers both.